Sears
Online Order Canceled Without Notification After Weeks

Miscellaneous

This is March 2nd and I was never notified that the order that I had placed on Feb 6 was canceled. Original shipping date was suppose to be Feb. 17th, and nothing happened. I went on line to track the status on Feb. 20th and was told 5 to seven more business days. Today March 2nd, I check on line and was told I had no orders pending. I called the Sears number and was told the order was canceled and they couldn't even tell me when it was canceled and couldn't even tell me why I was not notified. What a way to do business in this day and age. An e-mail would have been helpful!


Company: Sears
Country: USA
  <     >  

RELATED COMPLAINTS

Sears
Riding Lawnmower Order Cancelled Without Explanation

Sears.com
Order Refund Delayed Weeks After Cancelled Washer and Refrigerator Order

Sears
Gift Card Order Vanished With No Record of Transactions

Sears
Cancelled Repair Appointment Leaves Family Without Hot Water for a Week

Sears
Order Cancelled but Money Not Refunded After 19 Days

Sears
Top-Line Bed Broke Down in Seventeen Days, Replacement Same Brand

Sears
Refrigerator Order Canceled but $1,738.37 Not Refunded

Sears
Refrigerator Leak Not Fixed Under Warranty, Paid $251 for New Warranty

Sears
Order Canceled but Debit Card Charged Twice by Warehouse Reorder