Conn's Appliances
Refrigerator Repaired Six Times Under Extended Warranty and Never Replaced

Construction & Repair

I Purchased a refrigerator on 3-109, including a 60 month extended warrenty it problems arise. Scince then I have had 6 problems, involving the controlpanal, the ice maker, the magnets, ect. I believe this to be some internal problem that cannot be fixed. However Conn's still keeps just "Putting a bandaid on it', which not only pads their pockebook, but also causes financial problems for me.By this I mean I have a job requiring 80 percant travel, so I'm not home. My husband is a contractor, so each time he has to wait at home for a service tech, it costs us an average of 350 dollars.in other words, if he is not working he gets zero dollars. At 6 service calls, thats a lot os money.in addition, his health is being affected brought on by the stress of Conns indifference. I believe they are not honorinng their warrenty, which states if the problem cannot be fixed, then it should be replaced. I have yet to see this. Hope you can help. The supervisor has never called me back after 12 different attempts.


Company: Conn's Appliances
Country: USA
State: Texas
City: San Antonio
Address: 4810 Eisenhower Rd
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