Kia of Orange Park
Just want Justice

While coming home from church my car started smoking from under the hood. I arrived home to check the matter only to find some sort of oil leaking in the driveway. I asked my friend if he knew why it was leaking and smoking he popped the hood to see what was happening. He tells me that my power steering was leaking causing the oil to burn off the engine. I called Kia to ask if I could bring my vehicle back for service. Mind you I just got the car back from Kia. They had to replace my motor which was under warranty at the time. I had a leak coming from the new motor so I took it back and they told me that my fuel injectors were bad but I could get a second opinion, at such time I did and paid the mechanic to let me know what was going on. The mechanic stated that the new motor was leaking not the fuel injectors as Kia stated. I returned the car back to Kia along with the second opinion report. Kia had the fuel injectors sent out to be checked.in their findings there was nothing wrong with the injectors, but the leak was from a bad head in the new motor so the replaced it. Now I get the car back and I have a power steering leak so I take it back to my mechanic he refused to work on the car, said for me to take it back cause it was a strong possibility that when they replaced the motor a second time they caused the power steering pressure hose to have a leak. I returned to Kia only for them to refuse to fix the problem. Mr. Bowman states that the car is old and falling apart and that Kia had serviced me free of charge for prior services to the vehicle. My complaint is I had none of these problems before taking the car to Kia so why must I be liable to have to pay for damages that I personally did not cause.

Company: Kia of Orange Park
Country: USA

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