Fantastic Sams
Lousy color - I want my money back

I went into Fantastic Sams in Moorpark last Thursday (week before Thanksgiving) and had my hair cut and colored by Gail. The color wore off in two shampoos. I went back today to show that all my roots are brassy and look awful. Gail said that I wanted my hair red (where did she get that? I have very dark brown hair.) and that's how it colors grey. She said she would charge me the full amount to fix it. I left very unhappy. Lousy service. Lousy job. I want my money back.

Company: Fantastic Sams
Country: USA

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