Jim Walter Homes
Ripoff on warranty service

We moved into our newly built home thinking our dreams had come true when our nightmare had just began. After living there for about a month Jim Walter Homes still hadnt finished all the work they said they would.

Then on September 2 I called the warranty department in Florida about a leak. The woman told me someone would contact me in about 24 hrs to schedule a time to come out and fix it.

It is now November 1 and all they have done is plugged the leak and put a hole in my interior wall. Two diffent people have come out but they said they couldnt fix it because they arent plumbers.

So now when I try to call Jim Walter Homes I dont even get a responce. These people have no idea of customer service and yet they are still in business.

I think it is time for them to own up to their responcibility to their customers. I am still waiting for my warranty work to be completed.

Company: Jim Walter Homes
Country: USA
State: Texas
City: Fort Worth
Address: 10305 S Freeway
Phone: 8009441604

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