Longhorn Steakhouse & Bar
Poo

While waiting at the bar (6:30pm) for 2 other couples to show up, myself and my girlfriend had two drinks each. She had captain and coke and i had cognac. We decided to wait for everyone at a table. Our waiter asked if we were set with drinks and we said we were o.K. For now and i jokingly said i had a little glow but it did not matter because she was driving anyway! When everyone showed up they each ordered a drink including my girlfriend. I did not! At about 7:45pm i asked the waiter for a drink. A few minutes later a manager named Scott approached me and in a odd manner was trying to tell me i was not going to be served another drink. Evidently the bartender and or the waiter because of my joking statement earlier felt that i may have had enough. Note: 6ft. 3in. 300lbs. I then stated to him i understood what he was getting at and said forget the drink. The more i thought about it the more upset i got with the whole situation. The way i was approached in front of our friends was degrading and embarrassing! I also spoke with another manager Patricia, and the bartender wanting to understand why this was done. I understand that establishments have policies and have to be careful when serving customers and i want to make it clear these conversations were always very civil and did not take on any form of disrespect from anyone. Also, i do not understand why my girlfriend was allowed a third drink and i was not. I did find it very difficult to drop the situation because of the embarrassment and it basically ruined my meal and my evening, also upsetting my girlfriend. I want to make it clear that we are regular customers where most of the waiters and waitresses know us. They also know that we are respectable adults and have never had any incidents in probably the 30 times or more that we have been there since they opened. Unfortunately we do not know if we will ever return! It has definitely left a bad taste in our mouths. Thank you for your time! What can and will be done about this???

Company: Longhorn Steakhouse & Bar
Country: USA

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