Bank of America
Inefficient property claims division - bank

In December we received a $66,000 insurance claim check for property damage sustained from Hurricane Wilma. I turned over the check to my local Bank of America branch and they mailed it to their Property Claims office in Arizona.in February I had to fax B of A a bill from my Adjuster who charges 20%.

Since then I have had problem after problem. Faxes get lost, checks get denied and I still have not started a major roof installation and the Florida rainy season is right around the corner. The fact that this is the largest bank in america and they are taking 72 hours to receive and distribute a FAX is unbelievable, in the year 2010.

Company: Bank of America
Country: USA

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