KitchenSource.com
Bad Business
- 04-16-2010
- 5
I called the company support to cancel a order on April 15. They told me that the order will be cancelled. But on April 16th they call in and say they cant cancel the shipment because The item was shipped on April 15. So I ask them to resolve this by paying the return shipment fee. They outright told me, it was their mistake and they told me "WHY NOT" I foot the bill, because it was my mistake to call in the last minute and cancel the order. The customer service person "Dolanda" was so rude in the way she delivered the message.
Company: KitchenSource.com
Country: USA