ATT U-verse
Number Porting Delay Left Home Without Incoming Calls for Two Weeks

Miscellaneous

I feature not mentioned when I signed up for U-Verse was that I was going to need to use a "temporary" phone number until AT&T ported my old (AT&T) number to U-Verse. This took over a week, and now, nearly two weeks after installation we still do not have the ability to receive incoming calls. Someone was supposed to come to fix this between 8-12 today... It is after 12:30, I have been tossed around tech support with AT&T for over an hour - they seem to not understand that someone was scheduled to be here and didn't show. It has taken this long for someone to acknowledge that there is a problem. Nobody will listen to me explain the problem, they toss me around to try to fix what they assume is the problem. I rue the day I switched to U-verse. It totally sucks.


Company: ATT U-verse
Country: USA
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