AT&T U-verse
Signed Up for U-verse After Asking Only for Information, Billed $108.52

Internet & Web

Problem with u-verse:
(All this took place on the phone from the beginning of January 1, I signed nothing)

I asked the AT&T guy for information on u-verse. I never asked to be signed up. I only wanted Information. He signed me up and I found this out when I received equipment in the mail from AT&T. I called them and found out that he had made me an appointment for someone to come to my home and install u-verse. When I told them that I didn't want that and that I didn't want u-verse, they said mail the equipment back and they cancelled the order and that was all I had to do. Then later that same month, I received a "bill" from them for $108.52. Now I am being hounded by a collection agency for the $108.52 and I am worried it will hurt my credit. I don't know what to do and I don't think it is fair to have to pay this when there were no services rendered. What can I do? Please help me.


Company: AT&T U-verse
Country: USA
Phone: 18002255288
Site: att.com
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