CableVision
Customer service

On 22 Mar 10 - I replied to some concept quit on answering device that arrived in while I had been on military obligation.

The phone call mentioned that my support wouas to become interupted on 23 March 10 for non payment. I discussed that I'd not have the ability to spend until 25 March 10. The consultant advised me the the consideration was mentioned for that day cost was to be produced. The phone call finished with my inderstanding that my support wouldn't be interupted prior to the 25th.

24 Mar 10. Our support was interupted. I called Cablevision to discover why support was disturbed. Client Repetition -Tannika - examined my consideration recognized notice of cost to become created 24 March 10. She subsequently advised me the program was automatic which no real matter what was notation was created about the consideration the machine might have disturbed my support. I advised her that I had been not made conscious of the machine instantly interupting myy support aand was handed the impact by 22 Mar 10 the late transaction was appropriate. She apologized for my being misiformed and started saying plan. I requested to talk to a boss she advised me the boss wont DO SOMETHING. I questioned again to talk to boss. She quit point 6 minutes. She subsequently attempted to move my phone to some Tanisha in Payment. I described my knowledge of the problem at that time and again requested to talk to a boss. I'd to help make the demand 2x. Tannisha left the point. I built demand 3x more. She quit the point 8 units and Boss Jinathan (identification - KIE). H explained he spoke with tanneka and thathe recognized the situation to become mynot comprehension what to pay for. I advised him which was not my problem and my problem was customer support. Jonathan advised me thst he and tanneka were "ideal voice not customer support and that i had a need to talk to payment." i requested to speak to customer support. THEN HE CHANGED ME TO SOME PHANELL IN PAYMENT.

I required of phanell to talk to a boss. Chante (id-ske) i summarizeed the problem to that time. She listened and made me complete. The exceptional amoutn was paid within half hour after talking to chante. Up to the purpose i talked to chante, customer support was non existent. I had been spoken to in a derogatory, demeaning, cynical, and belittling method. Please acquire videos of call to verify this criticism.

Company: CableVision
Country: USA
State: New York
City: Bronx

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