Comcast
Rip off bought hd tvs that i can't use without renting expensive equipment

For months we were bombarded with TV ads and count down clocks that TV would be going to digital. But if you already had cable ready TVs hooked up with coax cables then nothing needed to be done. People who didn't could get a coupon for a converter box. I happened to be all set, no boxes needed everything went off without a hitch. Then at the end of February I get a letter from COMCAST stating that I will need to get digital cable boxes by 4/13 or risk losing stations 24-69 on the Extended Basic Cable I pay $68.48 per month for. On 3/16 we pick up one digital cable box and three digital adapters, three items were FREE and the fourth is $1.99 per month. We hook everything up and then have to call for activation which we do, as soon as COMCAST activated everything BAM I lose all HD channels.

We call COMCAST and are told we will need HD boxes. The first box is $7 per month and each additional is $13.99 PER MONTH. This will increase my monthly bill to $117.45. When speaking to the rep from COMCAST we were told "we do not charge for the STATIONS, we charge for the EQUIPMENT". REALLY??? Then why is it that I cannot get all the STATIONS I already have unless I rent your EQUIPMENT??? Of course I did not get a response except they would let me have one adapter FREE. Big deal then my bill would be $110.45. We were then told if we unplugged the equipment that we just installed, they would have to be reactivated if we then wanted to use them. Although I didn't think of it at the time, that means that any time there is a power outage we will have to call COMCAST and wait until they reactivate. So the HD TVS I paid for are USELESS to me unless I pay COMCAST for the right to use them.

Company: Comcast
Country: USA
State: Pennsylvania
City: Philadelphia
Address: 1500 Market St
Phone: 2156651700

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