Sears
Repair Appointments Missed Twice, Repairman Later Apologized
- 02-25-2010
- 20
Thurs., May 6, Sears Repair Service was supposed to come between 8 am & 12. No one came. Approx. 10 am I called, got a recording they would come between 1pm & 5pm. They did not come or call. I called again and the recording said someone would come Tues. These voice messages at my calling are not acceptable. Poor customer service.
May 11 between 8am and 12. A repairman came, apologized for Sears behavior. He was polite and repaired my oven.
Company: Sears
Country: USA