Time Warner Cable
Technician Richie Bad Internet service
- 02-24-2010
- 17
To whom It May Concern,
Hello My Name Is B L M Yesterday Feburday 23rd 2010 at about 12:15 pm A Time Warner technician,
came to our home (xxxx Mohawk st Middletown Ohio) to Repair our Internet service. He went to http://speedtest. Ohiordc. Rr.com
and did a speed test with our main computer. I then stated that I had done a few test of my own,
and said I have photo's of the web page of the speed test.
I at that point showed the technician the photos. He then ask me can I see your laptop. I said sure with doubtfulness in my voice.
He then did a speed test on my laptop I left the room to get some coffee, when i returned I found the technician On the HP website
downloading a file to my hp laptop. (Note) This Laptop is new all updates are done. And it is up to date. It also has windows Vista on it.
I then ask the technician why he was downloading the file.
Company: Time Warner Cable
Country: USA
State: Ohio
City: Middletown
Address: 3116 Mohawk st
Site: rr.com