Fidelity Auto Warranty
Three Claims Delayed by Repeated Demands for Documents

Fidelity Warranty Service does not honor it own warranties. In three separate cases I filed a claim on my car. Each time I had the same experience. They would not reply to the auto repair store. When I contacted them they stated they wanted document of the cars services and repairs for at least 3 years. I did manage to get the documents they asked for. My warranty also covered them paying for a rental and such and until they got the documents and approved the repair I would not get anything. They gave me a fax number which has been verified as there repeatedly however with each fax they denied getting the documents. At one point I paid for overnight delivery with return signature. Again they denied getting the documents, even if the person who signed for them was employed. After months, at least 3 months without a car I managed to get the money together and pay for the repairs, much to their delight, that violated the warranty so Fidelity did not have to pay.

Company: Fidelity Auto Warranty
Country: USA
State: Florida
City: Deerfield Beach
ZIP: 33442
Address: 500 Jim Moran Boulevard
Phone: 8003725172
Site: fidelitywarrantyservices.com

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