Sears
Samsung TV Repair Waited Two Months for Backordered Parts

Miscellaneous

I have waited two months to get my tv repaired! Both times the parts where, of course back ordered!!! I have finally called Samsung, and they had the part here within and week!!! Hummmm??? I don't quite get it? We are very angry with Sears and will never buy another big ticket item from Sears.


Company: Sears
Country: USA
  <     >  

RELATED COMPLAINTS

Sears
Samsung LCD TV out two months waiting on backordered parts

Sears Service Center
Samsung Dryer Belt Failure and Week-long Wait for Part

Sears Repair Service
Samsung Washer Control Panel Part Shipped by Ground, Overnight Refused

Samsung
Consumer Report

Sears Home Services
Dishwasher Failed, Technician Never Called Or Showed, Wasted Day Off

Sears
Samsung Washer Leaking Under a Year Old, Lemon Rule Requires Four Repairs

Sears
Black Friday Samsung Washer and Dryer Ad Not Honored

Sears
Advertised Samsung TV Unavailable Anywhere and Promised Substitute Not Provided

Sears
Question on Warranty Period After LCD TV Repair

Sears
Five Phone Calls Needed for Washer and Dryer Repair Appointment