AT&T U-Verse
Deceptive Business Practices, Refusal to issue refund when at fault

A year ago this month we signed up for AT&T U-Verse, being television, internet and phone services as a bundle. We had our neighborhood canvassed by salesmen trying to initiate business as well as numerous mailings that came and after researching it, we decided to go ahead and try to "simplify" our lives. Boy, was that a mistake! Since day one we have had nothing but problems with the service. Constant and unexplained interruptions in service, which means all three services stop working. Some days it would happen close to 45 times a day. We have made constant calls to the company, whose best solution is to always send a technician. I think in the entire year, we have had maybe one month where the "interruptions" were tolerable.

Company: AT&T U-Verse
Country: USA
Site: at&t.com

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