Target.com
Disappointed - Manager Iren

I love shopping at Target, but not the Target in Porterville. There is always a problem that happens everytime i shop there. A few weeks back my partner and i were at the Porterville location, my partner has to have the riding cart since he has very bad knees, all the carts (5) were dead so i asked for the manager who explained to us that they had been used all day, but it was morning and soon we were joined by an elderly lady wanting a cart and when the male manager told her the same false story she said she was going to Wal-mart and left. Went back today, partner got a riding cart that died way at the west side of store so i had to push it back to check out. We purchased many items including cereal: Post Grape Nuts Family Size, price on shelf under plastic was 3.79 so when we had checked out i looked at the reciept and see that i was charged 4.14. I realize that the difference isn't that great unless your a big chain like Target and small change can add up as we customers are decieved by false prices posted on store shelves. I went to customer service and explained to a nice clerk, i asked for the store manager since i wanted an explanation store manager IREN was called up. I told her of the over charging and asked why, she never answered or gave eye contact. She then had an employee do a price check which took a long time. I wondered was Iren having a bad day or does she not like working at Target. We had paid for our purchases with EBT and Iren asked if i had my card, i told her no that it was in my car (partner), "well i have to have it or no refund" she barked. So i went and got it and yes i was angry by this time. Came back she gave me the refund and still no explanation of the over pricing. I don't know if i will ever return to this Target. Wal-Mart isn't my favorite store to shop but after all this i can get get treated like a human being there.

Company: Target.com
Country: USA

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