Target
Bad customer service

I went to shop at Target. 2 associates told me that they can do price adjustment. They asked me to come back with the receipt. I went back with the receipt later on that day and one associate started to make the price adjustment, but she had problem to put full amount back to my CC and asked one manager to help. But the manager said to the associate that she cannot do the price adjustment. All the time that I spent drove back and forth to the store, waited in the store about 1 hour for the adjustment, at the end I been told NO. The manager refused to give me his name. The store location is Easton in MA. Very bad in customer service. I even tried to call 1-800-440-0680 and they gave me the same bullshit too. I would not complaint if they told me that they cannot do it at the first place. They made mistake, but they are not taking any responsibility. Not a good place to shop!!!

Company: Target
Country: USA

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