Overstock.com
Beware of Partial Return Policy

BEWARE of return policy. I ordered 4 chairs from Overstock.com for $1200. When I initiated the return, the customer service rep told me that I would not receive a full refund because I opened the box that the chairs came in. I asked how much of a refund I WOULD receive. He said that he couldn't tell me for sure. It could be anywhere between 60-80% because I opened the box the chair came in. It's going to cost me $50 just to ship each chair back. And Overstock thinks that people are going to send back $1200 worth of merchandise w/o knowing how much they are going to refund? Crazy. I definitely would think twice before purchasing from this company. I'll be out $400 because I peaked in the box.

Company: Overstock.com
Country: USA
Site: overstock.com

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