Sears
Delivery Crew Scratched New Samsung Refrigerator, Damage Not Fixed
- 01-26-2010
- 15
We have bought several appliances from Sears, they never get arrive undamaged. We purchased a new Samsung refrigerator (Sears Item# 04680069000 | Model# RFG297AABP). During delivery the guys bumped the door and knock one of the bins off. The called and requested replacement bin. After they left I noticed that there were several huge scratched under the ice dispenser. I called and the person I spoke to insisted that I keep the frig and they would send me $200, in gift certificates. Needless to say I have a damaged frig which they refuse to correct and no compensation. I have called twice and both times they had to investigate and they were going to get back with me in 48 hours. I have never received a call.
Company: Sears
Country: USA