Chase Bank USA NA
Modification denied after months of repeated document requests

Miscellaneous

I applied for a loan modification through chase bank back in October as many individuals in these trying times, I find it harder and harder to make my payments. I've never been late! Always on time.
I've sacrificed necessitates simply to pay the mortgage, I'm self employed and find that might have been the one issue I was turned down for modification.

Within the process of dealing with Chase bank has been extremely bumpy, I submitted all the forms required, they kept
asking for documents I already sent, two, three four times.
When contacting chase via telephone (several times) the conversation starts out friendly, but ends up in a vicious cycle going nowhere, when requesting to speak to a supervisor, one is never available, and then asking for a return call from a supervisor
ASAP, the call is never returned. Three times I was hung up on by Chase bank.
Now nearly four long gurgling months later, I've been turned down.
I'm not asking for a free ride, simply a little help to stay in my home.

$75 billion dollars was dedicated from the US government to help people like me in my situation, yet Chase bank slapped me and my family right in the face.

I guess Chase bank would rather let my home go into foreclosure then lend a hand.
Anyone with similar circumstances with any advise would be greatly appreciated.


Company: Chase Bank USA NA
Country: USA
Phone: 2022168189
Site: chase.com
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