1&1 Internet Inc
SCAMMERS - Billing me for cancelled sevices, didn't contact me, then straight to collections!"So what" attituded from Customer Service!
- 01-20-2010
- 9
1and1 continues to charge for services we've discontinued. Then they don't email us or call us, and they have multiple email addresses, and they send the payment to NCO collections agency. When I called 1and1, they refused to reverse any charges after admitting that they sent and email to an invalid email address. Obviously this is a pattern for them and a tactic to make money. When confronted their attitude is "so what". I'm tired of them charging whatever they want, not telling me, then sending it to collections... Its ridiculous!
I have filed with the FCC and the FTC (Consumer Protection Agency) and you should too! These kind of business practices cannot be allowed to continue!
The link to FCC complaints is https://esupport. Fcc. Gov/sform
The link to FTC complaints is https://www.ftccomplaintassistant. Gov/FTC_Wizard. Aspx? Lang=en
Company: 1&1 Internet Inc
Country: USA
State: Pennsylvania
City: Chesterbrook
Address: 701 Lee Road, Suite 300
Phone: 6105601621
Site: 1and1.com