Sears Roebuck Co
Charged Twice for One Purchase and Refund Refused

Sears charged me twice on my credit card and now they won't give me my money back. Sears even admits they double charged me and told me to deal with my credit card company to dispute the charges. However my credit card company informed that they couldn't get involved in this situation since purchase was done more than year ago. I have been talking to Sears almost year for this matter. But Sears will not respond to the situation and won't refund for the money they took from me.

To make things worse this all happened when I had been terribly stressed out dealing with my father who was diagnosed with terminal cancer and passed away shortly after. This year I am finally getting my life back together and while doing my tax return I found the double charge from Sears. I was terribly disappointed at Sears for not being willing to refund my money after they investigated and admitted to the double charges. The charge was for $875.55 and I really can't afford to just let this one go. I have been a very loyal customer to Sears and I just can't believe they did this to me. I have ALL the information and documentation pertaining to this problem and I really need help, please.

Company: Sears Roebuck Co
Country: USA
State: Florida
City: Davie
Address: 1901 S. University Drive
Phone: 9544758240
Site: sears.com

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