Directv
Please help me - DirecTv Company itself
- 11-13-2009
- 6
Dear,
I placed my order using phone. Person who took my order told me that you will get charged $29 including tax and you can commit for a year for service.
But in my service agreement they had given me higher package without my knowledge and charged $62 from credit card. And customer care is saying your commitment is for 2 years.
I did called customer care afer 3 days but no one is helping me. I am really very very disappointed by the way direct TV cheated me.
And when I am asking for cancellation they are asking $480. Please advice me, what I should do?
Company: Directv
Country: USA