Amtrak
Stolen Luggage

I've a lot of grievances I truly don't understand how to start, Our luggage was taken all since after I requested the team (Martha) at (HOS) easily had a need to examine my luggage in she replied no and proceeeded to request basically had my title on my case my response to her was yes, she subsequently explained to continue by obtaining about the practice and provide my luggage towards the conductor after boarding the practice I viewed the conductor Steven spot my Big Burgundy Luggage within the Cubby in Wagon Number 2. When I managed to get to New Orleans I left the practice and was informed by Steven togo within the stop within New Orleans and watch for my luggage my luggage wasn't discovered, after I informed the support technology in Carrier Managing and went with him to recheck the practice my luggage didn't arrive, I had been really annoyed being that I've been provided really incorrect info I have a that noticed Martha in the HOS stop inform me that used to do not require to check on my carrier in, in New Orleans among the Amtrak workers blatanly explained that their are plenty of cleptomaniacs that trip the practice which most likely my baggage was taken... How foul is the fact that I'll be calling a lawyer and reporting Amtrak towards the BBB I can not think that in these times we're residing in, that anybody driving about the practice may take others baggage... I also talked with Kathleen in Client Promises who had been not really a aid and declined to provide me her lastname... I'll follow-up having a lawyer... Our reservation #89373

Company: Amtrak
Country: USA
State: Texas
City: Houston
Site: amtrak.com

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