Directv
Direct tv customer service

Direct t.V. Is the WORSE service in the country. I can hardly wait to disconinue service as soon as my contract expires, June 7. They have the WORSE customer service. I am being billed for two receivers I've already shipped to them since January. Yet, they continue to threaten to discontinue service if it's not paid in full. I pay them $62 per month, have been having lots of problems with picture going, lots of FREEZING, SNOW, HORIZONTAL LINES, ETC. They sent a tech and said I would not have to pay for service call, yet my bill was $137, which it was included. I asked for CASE MANAGEMENT, they act like it doesn't exist, yet, I spoke with an agent in that dept. Yesterday morning.

The repairman, who came to service the dish stated there is NOTHING wrong with dish, it's a satellite up in space cuasing the problem. It wasn't even the receiver, which Direct TV has replaced a total of 4 times!

I DON'T RECOMMEND DIRECT TV, not even to my worse enemy.

Company: Directv
Country: USA

  <     >