Best Buy
Westminster, Colorado Customer Service Associate Carol BercheC Credit Card Fraud Best Buy Sales Associate ripoff consumer rip-off fraud

On April 5th I went into the Best Buy store in Wesminster Colorado to purchase a a DVD and a home stereo component. I was going to use my Best Buy card to make the purchase, but was told I needed to reopen an account since I had not used my card in over a year.

I gave the customer service associate, Carol Berche, all of the neccessary information to procees my new card. Along with all this information my ID which had my SS# on it as well.

Carol took a very long time to process my account request, and she spent a considerable amount of time away from the counter.
The purchase I made on this day was $358.00 and some odd cents.

A few weeks pass and I recieve my Best Buy statement. On the statement it shows charges at another Best Buy store, which consequently Carol used to work at. The charges Totaled $2696.00
and some odd cents. A charge I did not make.

Absolutely none else had my Best Buy credit information along with my ID information except someone at that store. I did not even know my account # until I recieved the card in the mail.

Be VERY careful about who you trust your information with, even at a store as well known as Best Buy.

The original dispute I filed with the company was released.
I have filed another dispute that is still pending, and of course I have filed a report with the Sheriffs Department.

Company: Best Buy
Country: USA
State: Colorado
City: Westminster
Address: 9369 Sheridan Blvd
Phone: 3034264434

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