PayPal
Single-Use Card Charged by Unknown Companies Until Overdrawn

I wanted to let you all know that I had a very bad experience with the so-called "single use PayPal card." It is supposed to be like a prepaid credit card that is used only once. However, if companies get hold of the number, it is good for 18 months. Companies I had never heard of began charging it, and since my bank account was the backup funding source for PayPal, they debited my account to cover the charges.

My bank looked into it, took all the money back, and also credited my account, because they charged until it was overdrawn and I had service fees. PayPal took "some" of the credits back but left me owing $66.00, stating that I had received a product for 2 charges and would have to pay for them. I did get a 38.00, 10 oz. bag of coffee, but I sent it back unopened, marked "Did not order - return to sender," as instructed. Two of the companies are Passport to Fun and Home Savings Mall. I already found the first one on this site. They have had lots and lots of complaints.

PayPal will not honor my dispute on the charge even though the bank did. I just wanted to let all my friends know what happened so they can avoid the same situation. I am going to the bank today to change my account. I only use that one for my eBay purchases and for Billy to put money in when Jordi "has to have" something, like a video game or something.

To finish, you are not allowed to remove your bank account, close your account, or do anything else with PayPal once it has a credit balance. The companies were still trying to charge my account for several months, but my bank declined the charges, even though PayPal was still willing to let them charge after I reported them as fraudulent. The only assurance is to close the bank account. I am just perturbed and wanted to vent. I also told PayPal I was going to tell everyone I know about this. It is the least I can do.

By the way, all the companies had to do was charge, and the money was taken out of my account. I had to go through mountains just to prove who I am, that it was my account, and that the charges were bogus. I had to respond by entering a code they mailed me to verify my address, verify 2 small deposits they put in my account to show it was my account, and fill out a form telling about any products received and what I did with them, etc., etc., etc. All of this came after I had faxed them from the first day I noticed the charges, and all that information was in the complaint, the e-mails, the affidavit they required, and all other correspondence. It was all requested one step at a time, which further prolonged the issue. By the time they make a decision, I do not even remember the details unless I look at my e-mails. I had just had 3 surgeries and was trying to recover from them, and I do not have time for this ridiculous stuff. Why would I want to fix someone else's account? The first time we ever used PayPal, my husband used a card from work and had the secretary do it, so we could never remove her name from the account. It was never a problem before, but now it became a huge issue.

It would have been the same if it were $66,000 instead of $66.00. There is no limit on the cards that I am aware of. I would beware of the PayPal plug-in secure card. Because of the way this has been handled, I also do not intend to use PayPal again.

Company: PayPal
Country: USA
State: Nationwide
Site: paypal.com

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