Bank of America
Promised Ability to Lower Refinance Rate Was Never Honored

Concerning Bank of America Mortgages:

I am bitterly disappointed to find out that the

Promised "ability to lower my refinance rate in case of a change in the market" was a lie. It was promised by both the original interviewer I spoke with and by my closer. This was one of the main reasons I agreed to refinance with Bank of America and it was used as a closing argument 'to get me to sign' by them to assure me that the interest rate I was paying could be adjusted within the first year if a strong downturn in the economy happened.
Well it has... And they have not honored this promise made to by my original interviewer 'Joshua Jones' on August 5 nor the same promise made to me in the following calls made by 'Anne-Marie Vaughn'
This basically constitutes fraud by Bank of America and I can assure everyone at this establishment... That with what little voice I have left... I will always steer people away from Bank of America in the future and will in no way ever open another account with this bank.
I am stuck with my higher than promised mortgage rate (which is no doubt a reason they published a profit this last quarter... Cheating people like me out of their money) but I do not have to fund any more of their business.
This is a classic case of;
Buyer beware!!!

Company: Bank of America
Country: USA

  <     >