Experian
Charged for Credit Score Never Received, Refund Requires Documents
- 03-23-2009
- 2
On March 3rd I was charged the fee for my credit score. Today I called because I never received it, and was told no report was generated. They expect me to make copy of my drivers license, credit card statement, ss#, and send it to their refund address. They were rude, and to submit their request is going to be more expensive and burdensome then the amount I was charged. I was denied a phone number of the department that could verify the credit card charge.
Company: Experian
Country: USA
Phone: 8005098495
Site: experian.com