United Parcel Service
Wine delivery never attempted despite waiting at home all day

I had ordered a couple bottles of wine from a private vineyard to have for New Years dinner. I received a call from UPS @ 8:30am that the wine was to be delivered 12/30/08 between 8: ooam and 7:00pm and would require an adult signature. I stayed home all day waiting while my husband and one son were out working in the yard. The wine never came! Checked my tracking # the next day and it stated "12/30/08 @ 1:40pm receiver was unavailable to sign on the 1st delivery attempt". Next attempt will be on 1/2/09 (a little too late). We never heard a truck (we live on a secluded driveway) and never had a notice on the door of an attempt and UPS has been here many many times before. Went on line to complain and you can't unless you have a lost, damaged or C.O.D. problem. Not that it will matter, but can't wait to see UPS person for tomorrow's delivery attempt, if it actually happens.

Company: United Parcel Service
Country: USA

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