T Mobile
Mail-In Rebates Rejected as Outside Date Due to Wrong Store Forms

T Mobile seems to go out of their way to avoid paying mail in rebates. I have 2 outstanding rebate offers and both were originally rejected because, according to their form, "outside date of Rebate". After calling in both of them, knowing full well I did everything correctly, it seems I was given incorrect forms by the local T Mobile stores.

In both cases after I made it clear how unhappy I was since I did everything correctly, the operator handling my case filled in "the correct form". I am still waiting for the rebate to be returned but it seems quite fishy that in both cases with purchases that were at 2 different stores at 2 different times, that I was given incorrect forms.

Sounds like to me T Mobile purposely gives the incorrect form out and most people will not follow up the denial. I maybe still waiting but I won't give up. T Mobile should be held responsible for the way they do business.

Company: T Mobile
Country: USA
Site: tmobile.com

  <     >