American Express
Card Cancelled, Reinstatement Refused and Application Rejected on Wrong Credit Data

I have been a card holder with American Express since 2005. At the time of my application, I had some derogatory remarks on my credit report from Collection agencies representing a Hospital.

Since issuing the card to me, I have never been late, nor missed any payments. Balance was paid in full before due date.

On June 12, A/E cancelled my account, on inquiring with the call center, I was told the action was taken because of current negative reporting by my lender..

I investigated the issue from my lender and they rectified the incorrect reporting to the Credit Bureaus. I applied for reinstatement based on information provided by A/E staff. Then I got a note stating that my card cannot be reinstated. I asked for information as to why, no response was received. Till date I do not have a notice of cancellation.

On July 20, I made a new application for a credit card and within a few minutes I was told by the analyst that my application was rejected and she could not tell me why but I would get a letter. I checked my email and found a letter explaining why my application was rejected. It stated based on finding from Equifax, in the last two years I had too many charge offs and collections in the last two years.

I pulled my credit report from Equifax at midnight and found only one negative item. There was not a single chargeoffs or collection account in last 4 years.

So the rejection of my application based on reporting from your institution is a violation of my Fair Credit Reporting Act. I reported this incident to FTC who has taken my complaint. They also asked me to contact my State Attorney General's office. I

I had a conversation this morning with Greg Teter Manager of your Credit RLA and explained to him my situation including statement to the fact that my income has increased by 30% since my original application and my debts have gone down by at least 15%.

I also told him that I felt I was being singled out and my application was hence being rejected.

A courtesy of a response and reinstatement consideration would be greatly appreciated. My credit b vard number ends with 391006.

Sincerely

Company: American Express
Country: USA

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