Directv
Contract Lock-In Deters Customer Wanting Only a Few Channels
- 02-21-2009
- 7
We have been TV-free for half a year due to the terrible service, etc., of Charter Communications. We looked into DirecTV, but if they feel they have to lock customers into contracts, they must have a poor product.
When are companies going to provide what customers want? In our case, that is 1) a one-month trial to see if DirecTV is any good, and 2) the option of getting only the channels we want, which are C-SPAN, PBS, and TCM.
Company: Directv
Country: USA