Western Union & Integrated Payment Systems Inc
Money order in amount of $55.91 damaged by Post Office. Returned to IPS - received replacement for $40.91. Spoke w/Millie (#2543) - very rude & belligerent. Very irresponsible & apathetc way to do business

On 1/17/09, I purchased a Money Order from Discount Drug Mart in the amount of $55.91. That money order was cut in half by the post office. The bottom half was returned to me - the other half was mailed to the intended recipient (how incompetent is that)? A few days later, I received that half back from the intended recipient.

After consulting the post office for replacement (they said they couldn't do anything), I completed the form on the back and sent the money order back to Integrated Payment Systems (IPS) following the instructions given.

Several days later, I received a money order for $40.91, which I set back to IPS with a letter explaining that I wanted the full amount of the money order. To date, I have not received a replacement money order for the full amount of $55.91. When I spoke to Millie (#2543) tonight, she was very rude and belligerent and refused to let me speak with a supervisor when I requested to do so.

I feel this is a very irresponsible and apathetic way to do business. Istrongly feel that something should be done about this company and their practices - especially with the economy being as bad as it is. Western Union has a lot more money than we as average, hardworking citizens. Please, don't let them continue to do this to people and get away with it.

Company: Western Union & Integrated Payment Systems Inc
Country: USA
State: Colorado
City: Englewood
Phone: 8009999660

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