Directv
$220 Early Disconnect Penalty Despite Army Relocation Orders

I have a son in the Army. When my son and daughter-in-law signed up for Direct TV while stationed at Fort Riley, Direct TV was asked if there would be any penalty to disconnect early due to orders to relocate. My daughter-in-law was told that as long as my son had orders to move, there would be no penalty.

Well! They have orders now to move, and Direct TV is going to charge them a penalty of $220.00 even though he has orders. My daughter-in-law in good faith took their word over the phone, but Direct TV is not holding to it. This is a disgrace. How many other military men and women are being taken advantage of by Direct TV? These men and women are put into harm's way for us, which includes Direct TV, and yet are treated this way? I'm completely disgusted and will get this out to anyone and everyone and everywhere I can.

Company: Directv
Country: USA

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