Friendfinder.inc - Alt.com
Amelia C. Abuse Report payed account deleted without warning

Been a member of alt.com for some time now. This was my third account. For some reason they lost the 2 others. "Unable to retrieve account" is the explanation. This time I had a Gold membership, all going well. Till this morning I got a mail:

Quote:

"In accordance with this policy, your account has been deleted. This decision was made after receiving numerous complaints, as well as an investigation that confirmed these reports. If you are a premium (silver/gold) member, you can contact the Billing Department for pro-rated refund for your account."

Unquote.

Numerous complaints? Huh? What about? Investigation? Spam?

I am a private person and never sent any spam. Though I get a lot of rubbish from alt, certainly in the first years. I have never received a complaint about anything whatsoever. Not by private people, nor by Alt.com.

They make it impossible to contact people without paying a lot. That's the only thing they are paranoid about. But they tell you it is for your "protection".

Now I want them to refund me completely. Not just for the remaining time, but completely. Because I have lost all my contacts now. One spends a lot of time making friends and contacts. And all of a sudden they delete information you gathered over year (s). I want financial compensation for that loss and unilateral unconsiderate behavior.

D99
Nieuwpoort
Belgium

Company: Friendfinder.inc - Alt.com
Country: USA
State: California
City: Palo Alto
Address: 445 Sherman Ave Ste C
Phone: 4087455400

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