Carmax
125 Point Inspection Lies RIP-OFF Dulles

Miscellaneous

On 21 July I purchased a Chevrolet Cavalier from CARMAX in Dulles, VA. Since then, I have nothing but problems. For example, at time of purchase, I had a broken seat belt, a broken headlight cover and passenger seat was busted.

15 days after purchasing the alternator dies. Since then, every time I have taken the vehicle in for recommended services, the technician explain to me that numerous things do not appear to be serviced in years.

For example, the fuel injection is to be serviced ever 12,000 miles. I have had the vehicle less than 6,000 miles and was shown how soggy the fuel injections lines were.

Now, I am having issues with the Transmission Pan and Oil Pan gaskets. The transmissions needs to be serviced as well.

Theses could have been avoided had carmax properly done the 125 point inspection they advertised.

This is blatent false advertisement. They disregarded safety concerns in attempts to sell a vehicle with seat belt issues as well.

CARMAX is lousy company.

FYI, for most of the carmax's in my area the service departments only work bank hours, so if you decide to buy a car from them, expect to have problems and expect to take time off of work just to have your vehicle serviced.


Company: Carmax
Country: USA
State: Virginia
City: Sterling
Address: 45210 Towlern Place
Phone: 7034044386
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