Directv
$150 Credit to Stay Was Later Taken Off My Account

I received a $150 credit to remain a customer with Directv, but it was later taken off of my account by another representative. When I got a bill in the mail, I called and cancelled my account. I had been a customer for over a year and paid my bill every month on time. I feel that it is very unethical to give someone a credit and let them think that they don't have to pay any charges for a few months, and then charge them for the credit you gave them a few months down the line.

My advice to any consumer is to not deal with Directv at all, because they are incredibly unethical. If you are a current customer, keep in mind that they will make changes to your account without notifying you promptly and take back credits that you are given without telling you. If you want to cancel, you should just do it no matter what they promise you, because they don't keep their word.

Company: Directv
Country: USA
State: California
City: El Segundo
Address: 2230 E. Imperial Highway
Phone: 3105355000

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