Excel Energy, Xcel Energy
Over Billed

I had damage to my natural gas line in to my house. I understood that it would be an expensive repair bill, but the bill that I received was outrageous.

The final bill arrived and the materials were charged at $68 and the equipment was charged at $119. No problem, that's the cost of materials and goods.

The part that is in dispute is this: I had two service-men at my house for 3-4 hours, it was more like 2-3 hours but I added in an hour of drive time to get to my house and back to their home base.

The labor cost line item for 8 hours labor: $1,684.37.

So apparently I must have had the CEO and CFO of Excel working on the line at my house. I'm not 100% sure but, $200 / hr is not the going rate for any service field.

Final bill almost $1900 for 4 pipe fittings and 6-8 hours labor, talk about extortion.

Company: Excel Energy, Xcel Energy
Country: USA
State: Colorado
City: Denver
Address: PO BOX 840
Phone: 8004814700

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