Qwest
Unexpected Misc Charges and Early Disconnection Fee on Bundled Service

I have been a good customer with Qwest since 1989. A couple of years ago I decided to get dsl service so qwest rep offered me a plan for my home phone and dsl and cell phone service ok. The cell phone service plan was 2 free phones and 500 minute shared plan with no cost for extra line and also no activation fee
as I don't be leave that if all you have to sell is service why should I pay you extra for you to turn it on your service is no good if you don't so they really don't have anything to sell. Well anyway they told me no fees and free phones well when I got my first bill it was 320.00 for misc charges remember the phone are free so the second bill I get is 320.00 must not have got enough the first time well the third month comes and yet another 320.00 now mind you we use about 15 minute each month on a 500 min plan still (misc charges) well the next bill was 168.00 ok this is more like it well after about almost 2 years I changed service to comcast
so they charged me 200.00 early disconnections fee for the internet service
so I called them they said well you have the price for life plan and there is a 200.00 early disconnection fee it has been one battle after another there is no getting any satisfaction with them they have done nothing but rip me off from the get go
so now I still have my cell phones until 7/09 then they will be gone you know the customer for life thing they just lost one for life as I will never do business with qwest again in my life time they were all pissey over me changing service to comcast the best part was all the run around on the phones they are one of the biggest ripoffs out there no one will give me an answer of all the charges they just keep telling me it misc charges I hope that Karma comes to them and they get what they deserve.

I have made a new family policy one we don't do contracts other then a car or home loans and we don't do activation fees as its there service if I have to pay them to turn it on then I don't need there product! Period just like the warranty scams they sell if a product will not last 10 years like tv then you are buying the wrong one if that is how much faith in there product then I don't need it I hope everyone else has luck I know that I didn't have any

Company: Qwest
Country: USA
State: Washington
City: Seattle
Address: P.O. Box 91155
Phone: 8004238994

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