Qwest
Price for Life DSL Expired After 12 Months, $200 Early Cancellation Fee

Unreal Ripoff.
I signed my 67 year old mother up for Qwest's Price for Life DSL package back in 2008.
The following year, 12 months later, Qwest 'expired' her for life program and started to charge MORE. Out of the blue... Without EVER even contacting her... Just snuck it into her bill...
I guess life in Qwest's world is only 12 months.

It took me a 4-5 months before I realized this and called them. They admitted they made a mistake and chopped her bill in half for a few months till we were 'square', then the charge went back to the price for life price.
Alls good...

Now, 3 years after I started the service fer her, it been sooo CRAPPY. Ie out for 5,10 hours at a time almost Every Day now, I called and cancelled Everything. Lan line n DSL, and went to voice over IP with Comcast.

Qwest tells me they are going to charge me $200 for cutting off the service early? Huh?! It's been 3 years!
But nooooo. Not according to their records! Since the messed up on the first 12 months like I had mentioned, their 'system' only shows the price for life starting just under 2 years ago.

BULL#&^%$!
They messed up the first 12 months of her Price for life and now I have to pay for their mistake?
YUP! That's what they say!

My mom lives on Social Security, so they must think she's an 'easy target' for their greed.

I'd love to sue the pants off these crooks!
Anyone ever win against this Monopolistic NO ETHIC's Company?

Company: Qwest
Country: USA
Address: 930 15th Street, Denver, Co 80920
Site: qwest.com

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