Capital One
Hidden ATM cash fee and card declined over small balance

I just recently got a capital one card and they gave me a $300 credit limit. First they didn't give me my pin to take money out of the atm. After waiting 20 minutes to do so I finally got through and retrieved it. Then when I was able to withdraw cash I later on found out they charge u 10 dollars plus the atm fees when u take money out. Then one day I checked my balance on the internet and it was a certain amount and I had knew how much I had in there. So I went to the store only to have someone tell me that my card was declined. So I called them up and he told me that I had misunderstood what I saw on the internet. And I explained to him I had 27 dollars left when I last called my card. So he said that I had a pending charge but I explaindd to him that the pending charge which was 18 dollars so I told him that the 20 would of took care of the 18 dollars and he told me I never had that balance and that I had went over 3 dollars so I asked him if I went over I would of had 15 dolars in my account which never showed up on my internet account which I looked at often or when I called. So I asked him to break down all my transactions to me and he act like he didin't understand. So beware of them because the have tricks up there sleeve

Company: Capital One
Country: USA
Site: capitalone.com

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