Custom Teleconnect
Outrageous Connection Fees

In April '08 was charged $82.10 for 3 collect calls, each under 3 minutes! My AT&T bill showed 25.25 for each call and 6.25 in 'connection fees'!

Do not accept these ridiculous rates! I wrangled with CustomTeleconnect's service center for 20 minutes. I demanded the supervisor who insisted their fees were "legal, " and said a recording had given a number to check the different connection rates when I had placed the calls. True, but I didn't let up.

I said I was not warned that their rates were usory. I said their name is all over various consumer protection sites. I said the list of lawsuits against them in various states is a mile long. Finally, they said they'd reduce my bill "to 7.58."

Next month's bill showed they reduced it "by 7.58." Called again, complained, and they acknowledged "the error, " Right! And said it would be rectified. We'll see.

Fight them, complain, be adamant, assertive, and unrelentless — they'll reduce it!

Company: Custom Teleconnect
Country: USA
State: Nevada
City: Las Vegas
Address: 6242 West Desert Inn Rd
Phone: 7023683324

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