SpeedyPin
Www.speedypin.com, Fraudulent billing, deceptive advertising, non-disclosure of information

Speedypin is a "distributor" of many different discounted calling cards. I have been using their calling cards for about one year. Although I realized some time back that I was not getting the amount of minutes advertised, I neglected to do much about it. However, as of late I started paying attention and logging my calls to see how much I was getting screwed. I noticed that they use the same scamming practice for all the different cards that I tried, so it not limited to just one or two different ones.

I looked for the cards that had the cheapest rates to the country I was interested in calling and made sure that it stated "no connection fee; 1 minute rounding (some do 3 minute rounding); no other fees". Pretty clear what I was getting, right? Well, not at all. Forinstance, tonight I did an experiment and placed a call to Costa Rica and hung up as soon as I got through. Then I called back and hung up after the recording told me how many minutes I had remaining for the call. Although my call was less than one minute, I should have been charged one minute according to their information. However, I was charged 6 minutes for the one minute call I made! I called to complain and of course the guy on the phone played dumb and I kept going until I got a supervisor to speak with. He explained to me that the rates are based on "one single call".in other words, if you use all the minutes on the card in one single call (my card had over 5 hours worth of minutes of credit), then you get the advertised rate.

Once you hand up you get charged other fees (remember they say no other fees). I went over the website and there is absolutely nothing to indicate that this is how the card works. Therefore, at best they are guilty of not disclosing the true details, but as far as I am concerned it is blatent FRAUD. I am torn because I want to use the cards for the cheap rates, but I hate being screwed.

Company: SpeedyPin
Country: USA
Phone: 8004833805
Site: www.speedypin.com

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