Alitalia Airlines
My wife and I flew Alitalia
- 08-23-2008
- 14
My wife and I flew Alitalia Airlines this past May-June from London to Rome (after a layover). They lost my baggage which I did not get back until 60% of our tour was over. Their customer service sucks and they LIE to you. I spent more money than my stuff was worth, their workers stole a suit and they finally settled with me for $500 in August! I had a $400 cell phone bill they would NOT COVER which was what I spent trying to call them in Italy and their NYC offices. They hung up on me and kept me waiting for over 30 minutes on a call! They are rude and their in flight service sucks. DO NOT FLY ALITALIA EVER! Spend the extra money and fly Virgin or someone else. ALITALIA is HORRIBLE! Father Michael Chendorain
Company: Alitalia Airlines
Country: USA