Direct TV
Unauthorized $188 Withdrawal at 11:30 PM, No Resolution Given
- 07-29-2008
- 2
I received an alert that $188.00 was taken from my account at approximately 11:30 p.m. EST. The text stated that the transaction went to DIRECT and was initiated by DIRECT TV. I am very upset as I did not authorize this withdrawal and it has caused a chain reaction effect... I called them and received no resolution... I was told that they have the right to use whatever card is on file...
This is not legal because there are instances where I may use my card to pay a friend's bill or vice versa. I asked for the corporate office and was given a PO box address. I will file a claim with the BBB and I am really shocked that this has happened to so many people. This is ludicrous! The people will prevail in time!
Company: Direct TV
Country: USA
State: California
Site: directv.com