Verizon Wireless
5GB Scam

Miscellaneous

I was just talking to my mother in law who purchased this card for her family only two months ago. They had been wondering why the didn't receive any bill over that time. When visiting the state they purchased the card in (they are missionaries on furlough so they travel a lot, hence the Verizon card) they found out not only where they sending the bills to the wrong place but they also had a bill of over $9,000 for less then two months of usage. The company said they would wave the fee and acknowledged that it is possible there was false advertisement. They required the family to increase their plan, however, to $200 a month for 10GB.

My husband and I had been considering this card for a while and decided to purchase one as well last week, before we heard any of this. I recieved a call about overages from Verizon so I checked my account online which already has us at 11GB of usage. I called in, they mentioned that because I came in at the end of the month it was already prorated to 5GB. That means that my husband and I have already used 6-7 GB and will owe at least $1500 on our first bill. She told me to contact them when we get it and they will take that charge off, and then after that we can see what our usage is like. My husband works purely online building websites etc which includes downloading of programs and all that business so we are a bit nervous to see what this will do to us monthly.

I just read an article on here by another consumer who is wanting to file charges again Verizon based off of a $9000 bill he received and I wanted to let him know he is not the only. He was told that he should only use the internet for text-only sights. REALLY? In this day and age text only?


Company: Verizon Wireless
Country: USA
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