Zales
Jewerly Refuse to give me a full refund and ACCUSED ME OF STEALING A PRODUCT AND RETURNING IT FOR A REFUND!

Product was purchase as a gift for my fiance and me. We feel that this gift is way too expensive for our need so we request to get a refund back in the same form of payment. As stated in Zales website "The store associate will process your return. Refund will be credited to the same form of payment in your original purchase." When we first went to a Zales store in Main Place mall the reps stated im sorry we dont have enough cash please call a different store to see if they have enough cash. So we oblidge to do what they told us we tried calling other store and each store gave us a different answer and the runaround. The worst part is one store from "Laguna Hills Mall" assistant manager name "Leslie" actually accused us of stealing the watch and return it for a refund.

Company: Zales
Country: USA
State: California
City: 24155 LAGUNA HILLS MALL S
Address: 24155 LAGUNA HILLS MALL S, Laguna Hills Ca
Phone: 7142770441

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